Event Management System (EMS)

CDigital’s Event Management System is a state-of-the-art software application for the hospitality industry that automates event sales management, contact management for sales prospecting. With this Event Management System (EMS), business organizations are able to increase sales productivity and efficiency, accurately measure and improve operating performance and provide the highest level of service to their customers. EMS is designed around a unique, process-driven technology. It automates the entire process of booking of an event, streamlining the time-consuming, manual tasks associated with booking private events and thus enabling business concerns to increase its productivity, make in-time business decisions and enhance customer service.

EMS is designed to flow in the same way that you speak with your customer enabling you to input information directly into the computer. It is built as a highly user-friendly, integrated, pro-active system to optimize restaurant resource utilization, improve customer service and staff efficiency. It supports Multi-Stores, Multi-Location structure for meeting Enterprise Hospitality requirements. This system is implemented at the Illinois, USA’s leading Restaurants chain.


Main Features of Event Management System(EMS) are:

  • Optimizes Resource Utilization
  • Easy to Use
  • Profile Property Management
  • Increases Productivity
  • Highly Customizable
  • Improves Customer Service
  • Comprehensive Financial Feedback
  • Event Lifecycle and Financial Management
  • Tracers

  • Employee Profile And User Management
  • Customer Profile Management
  • Financial Information and Payment Arrangement Information
  • Food and Beverage Menu Management and Setup Service Management
  • Event Book, Event Orders and management Reports
  • Correspondence/Calls, Tracers and Process Inquiry
  • Customer Calls and Manage Database

Event Management System Document




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